Owners and Managers of
Auto Repair Shops

The State of the Commonwealth: Best Practices for Massachusetts Shop Owners

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The Top Five Problems Facing Shop Owners in 2023

  • Conflicts with Insurers over approval of estimates and necessary work

    Fighting to get paid for all of the efforts and resources which go into vehicle repair, and collecting on Final Invoice

    Fighting to Receive a fair Labor Rate

    Insurers encouraging vehicle owners towards contracted “competitive” shops

    Hours spent working with insurer on vehicle owners’ behalf

Trusted Legal Support

Having a Law Firm ready when you need help is a necessity for any business owner, but Shops need a law firm with “Shop Experience.

Shop-Focused Legal Support

Having a lawyer familiar with your business is smart, but engaging a law firm with specific experience in your industry puts you at a distinct advantage.

But how can Shops best address these problems?

  • Current and UpToDate Forms for Customer Intake

    Advice and Understanding the estimating process and Insurance Laws in Massachusetts

    Explaining the legal relationships at play between all parties involved

    Getting Paid. Being able to collect on every invoice, every time

Where do I go from here?

01.Forever Forms

Copyrighted and Licensed to our Shop clients. Coverall Law’s Forever Forms™ are a one-of-a-kind solution where the Shop buys these forms once, and Coverall Law updates them regularly with changes in the law, court and administrative decisions, and client-specific needs such as updated pricing.

02.Blueprint Estimation Process

OEMs direct exactly what repairs are needed in repairing their vehicles to OEM standards. These Blueprint reports further support the work you plan to do, why it’s needed and should be paid for, covers the Shops liability when the Blueprints are retrieved, dated and added to the file, and justifies an additional invoice line item as a non-included procedure.

03.Customer Helpline

For the first time ever, Shops can outsource the explanation to and advocacy for vehicle owners. Coverall Law specializes in free, friendly advice to vehicle owners and saves countless hours to Shops who are burning office hours on the phone with Insurers.

04.Getting Paid Every Time

Supported by our Forever Forms™, Coverall Law trains all our clients in today’s collection and lien process, explaining the multiple options and pros and cons of how to collect. Coverall Law give the tools necessary to make sure you keep the lights on.

Shop Success

A Legacy Body Shop's Case Study

A Legacy Body Shop under Fire, and unsure where to turn.

they were sued by a MA Insurer over a repair which happened five years before, performed by an employee who was no longer with the Shop.

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Empowering Success with Attorney Sean Preston

Managing Attorney, Sean Preston, took over the case, resolving the matter for pennies on the dollar. Then Attorney Preston stayed on with Robertson’s to reinforce their standard forms which they use in daily operations.

What does it take to turn your Shop around, protect your bottom-line, and truly ensure that you’re in good hands?

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Coverall Law is now taking on new Shop clients who fit certain criteria

  • Licensed and Operating a repair shop in Massachusetts
  • Tired of being a Superman for each vehicle owner, and endlessly advocating against the customer’s own insurer.
  • Done with Referral Programs, or questioning their value.
  • Using Forms which are more than 6 months old
  • Want to see their business improve, and focus more on vehicle repair and less on all the other stuff.

The major entities and brands we’ve helped along our way

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The Talent and Dedication at Coverall Law has been serving adjacent industries for nearly 30 years, and brings that experience to the table every day

Coverall Law believes in strategy and strength in numbers. With every Shop Coverall Law takes on as a client, the expertise and ability to effectively serve and support increases exponentially.

Phone: 1 800 234 5678

Email: hello@example.com

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